Less is more / Worse is better

July 9th, 2008

Good post from mashable that helps explain why my instinct on new projects is to push for feature removal:

Twitter belongs to a new breed of services, perhaps accidentally discovered, that win by doing less, not more. It’s a foundation upon which hundreds of new applications were built, yet, in itself, it is little more than an API for a simple one-to-many short message broadcast system. I, myself, have thrown my hands up in frustration and tried to find an alternative I can stick with - Pownce, Plurk, and countless others. Unfortunately, it seems, all these services are too good to be a viable alternative.

Seems like Worse is Better is infecting the web.

User interface for platforms is hard

June 20th, 2008

Here’s facebook getting it wrong by providing application developers with a way to trick users:

Kevin Fox on ‘unilateral connections’

June 17th, 2008

I’ve been calling them ‘unidirectional friends’ but the concept is the same. I suspect that popularising this form of social network is going to be twitter’s longest standing contribution:

The idea of unilateral connections is an important one. People’s ideas of ’friendship’ differ and it’s not a good idea to, at the outset, ask a user to accept another person’s measure of what friendship is.

A site that visibly promotes how many ’friends’ you have turns friends into commodities, creating an economy where you are motivated to make as many friends as you can. That’s not a good idea because the utility of these sites suffer as social networks become too densely populated. Throw in the social implications of ’un-friending’ someone and you result in a cycle where the only way to solve the problem is to stop using the service and instead jump on to the ’latest’ social network where you can start with a clean slate. This is how we went from Friendster to Tribe to Orkut to MySpace to Facebook (with a few more or less along the way).

From blogoscoped

Menu design

March 14th, 2008

Menus are an impossible to avoid area of information design. I don’t want to get into graphic design or typographic minutia, largely because I would have very little of interest to say. Instead, something I’ve not seen discussed elsewhere: the order items are listed in.

I’ve started to find alphabetically sorted menus boring. OK, they are optimised for findability, but surely eating/drinking out should offer a bit more mystique than deciding you want something, finding it alphabetically and then asking for it.

Signature dishes or drinks often get the top spots, but I can think of a few ways to sort the remaining offerings:

  • price of ingredients / markup (helps profit)
  • time to make (for cocktails - allows greater throughput)
  • popularity (most user-friendly?)
  • reverse chronological (to give new items a fair shot)
  • random

Has anyone experimented with A-B testing on their menus? Steven Levitt thought he’d caught an example but it was just an old menu lurking.

I’m not a Dick like Cheney

March 4th, 2008

Smartening up the default user avatar icon in social apps is not only a waste of time but in fact
counterproductive. The uglier the default the more likely it will be changed, usually the desired behavior.

Fred Wilson has an example of how one site (any ideas which?) takes it that one step further.

cheney avatar

Brilliant.

Berkshire Hathaway After Buffett

March 3rd, 2008

So the Berkshire Hathaway Annual Report is out. Only a fool would dare to question Buffett’s genius… so lets get on with the foolishness…

I find it a little curious to see Buffett highlight his disinterest in investing in businesses without “an enduring ‘moat’ that protects excellent returns on invested capital” and comment that “if a business requires a superstar to produce great results, the business itself cannot be deemed great”.

In terms of Berkshire Hathaway’s minority-share investments few would question that Buffett is this superstar, but what about the many businesses it owns? With bungled acquisitions so common these days, BH is a wonder because it handles acquisitions so successfully, usually keeping the original management onboard, motivated and happy.

E-government in Dubai is surprisingly effective due to the eagerness of heads of department to impress Sheikh Mohammed bin Rashid Al-Maktoumand and be showered with his praise.

The reason the second half the BH annual letter is usually so dull is because it isn’t written for anyone other than BH’s managers. This is where they get the chance to bathe in the praise they seek.

But when the charismatic, idolized Sheikh passes and a lesser - whose praise is not sought - takes over, what happens?

A bit of history…

February 12th, 2008

in Manhattan, a group of slightly older editors cleaned out their desks in a more conventional fashion at the offices of The New York Times Company. Most of them walked around in a state of shock: The Times’ board of directors had just voted to shut down the newspaper’s foundering Web division, after a loss of $30 million in less than a year

I guess that helps to explain the pay-wall madness to follow.

“We learned a thing or two,” said Time Warner Chairman Gerald Levin, only half-jokingly, at a recent raucous shareholder meeting. “Gangsta rap-yes. World Wide Web-no.”

That really doesn’t help explain the AOL-TW madness to follow.

The year? 1996

Light and connectivity

October 12th, 2007

earth-net.jpg
relative densities of Internet connectivity

earth-light.jpg
Light pollution

Viewing American class divisions through Facebook and MySpace

June 25th, 2007

Fascinating stuff:

A month ago, the military banned MySpace but not Facebook. This was a very interesting move because there’s a division, even in the military. Soldiers are on MySpace; officers are on Facebook. Facebook is extremely popular in the military, but it’s not the SNS of choice for 18-year old soldiers, a group that is primarily from poorer, less educated communities. They are using MySpace. The officers, many of whom have already received college training, are using Facebook. The military ban appears to replicate the class divisions that exist throughout the military. I can’t help but wonder if the reason for this goes beyond the purported concerns that those in the military are leaking information or spending too much time online or soaking up too much bandwidth with their MySpace usage.

Social software honeycomb

May 21st, 2007

Great visualization from Social Software Building Blocks of the variables available to you when designing social interactions.

honeycomb

Wirearchy

May 21st, 2007

I find wirearchy to be an increasing useful term for framing many modern trends:

a new governing principle (often called network dynamics) is growing in impact. It is based on increasingly horizontal communications and interaction between people, whether friends, colleagues, citizens, customers, constituents, employees or management

Half a billion bucks of UI

May 21st, 2007

Well, that’s the total cost to the US Department of Defense for the whole New Land Warrior project so far, and below is the current user interface. They can’t coerce their users, soldiers whose lives are on the line, into adopting this system, so the apparent lack of design is quite shocking (at least until you remember half a bil. is only 0.1% of the DoD annual budget).

warrior-ui

The Seven Mass Medias

March 26th, 2007
  1. newsprint
  2. music
  3. movies
  4. radio
  5. tv
  6. internet
  7. mobile phones

from Communities dominate brands

Estimated City GDP in 2005 ($bn at PPPs)

March 16th, 2007

Estimated GDP in 2005 ($bn at PPPs) by City

The importance of iteration

March 5th, 2007

From Heading East: The Cloud Club

A couple of large numbers, which is crazier?

February 27th, 2007

What Viacom were thinking of paying for last.fm: $450 million

Yahoo CEO Semel’s compensation for the last 5 years: $550 million

Lessons from last.fm

February 27th, 2007

Weight user tags by how much attention the user pays to the content, so if you listen to a song a lot, your tag is weighted more heavily. If you listen to Paris Hilton you have more of a say on what shows up on her tag cloud.

Attention data is a good filter for user generated content.

FOWA 07: Matthew Ogle & Anil Bawa Cavia - Lessons from the Building of the Worlds Largest Social Music Platform Last.fm. Strange Attractor: Picking out patterns in the chaos

100 bucks of UI

February 22nd, 2007

The UI for the OLPC project looks great. Designed so that literacy is not required. The focus on collaborative features is refreshing.

Why widgets are a big deal…

February 18th, 2007

Widgets are the explosive charges laid under the walled gardens

The beauty of widgets is not in their technology, which is - at best - a hack, a hole through the browser security model. The beauty is in their ability to subvert central control. They are, essentially, the decentralisation of features. Meaning: identity becomes key, whoever hosts identity can easily allow their users to add the widgets they desire to expose their digital self.

Silencing the hordes

February 13th, 2007

Interesting idea among a bunch of random predictions for the coming year:

Someone will write a Wordpress plug-in to automatically disable comments if the referrer is Digg or Slashdot.

Tech and Blogging Predictions for 2007 « //engtech

Visitors invading a community, and commenting with no sense of context is a growing problem, and this would greatly limit it. It’s not solidly secure of course, but would be enough of a deterrent to be useful. Reminds me of metafilter, whose daily-new-membership-quota kind of provides this feature, and additionally slows membership growth to a integratable rate.